If you are not satisfied after receiving the goods (or the product is damaged), you can return the goods within 30 days.
1. Fast refund >> 100% Money Back Guarantee.
2. If you are not satisfied within 30 days, you can return it for free.

Product Description





Capacity | 518Wh (24Ah, 21.6V) |
AC Output | 1*110V, 500W (1000W peak) |
USB-A Output | 3*5V, 2.4A |
Car Output | 12V-10A |
DC Output | 12V, 7A( 2*6.5mm*1.4mm) |
DC Input | 8mm DC, 12V~30V (100W Max) |
Battery | Lithium-ion Battery |
Weight | 13.3 lbs |
Dimension | 11.8x7.6x9.2 inches |
Operating Temperature | 14-104°F (-10-40℃) |
Recharging Temperature | 32-104°F (0~40°C) |
FAQ
Q1: What devices can the Explorer 500 power?
A: The Explorer 500 can charge/power devices that operate at less than 500 watts and the total wattage of all connected devices should also be under 500 watts as well. If the power requirement exceeds this limit, the Explorer 500 will automatically shut off. Please check your device's specifications before making a purchase.
Q2: How can I know the working time for my device?
A: You can calculate the working time using the formula: Working time = 500Wh*0.85/operating power of your device. For example,if the power consumption of your device is 60W, the estimated working time would be approximately 7 hours. Please note that actual power consumption may vary based on different usage scenarios.
Q3: How long does it take to fully charge this power station?
A: The Explorer 500 can be fully charged in approximately 7.5 hours via AC wall outlet. Additionally, you have two other recharge options: around 7.5 hours from a car port and approximately 9.5 hours from a Jackery SolarSaga 100W solar panel (sold separately).
Q4: Can the Explorer 500 be charged while in use?
A: Yes, you can use the Explorer 500 to charge devices while it is being recharged at the same time.